Begin a conversation
Write to a working guide
Every inquiry is answered by a working guide, not a call centre — usually within a working day, sometimes from a lodge stove at 3,440 metres. There is no obligation, no follow-up sales call, and no template reply.
The house
Ways to reach us
Phone, email, or come sit in the office in Thamel with a small cup of black tea. Any of the three is equally welcome.
Telephone · Kathmandu
Sunday–Friday · 09:00–19:00 NPT · WhatsApp on same number Emergency line (guests in country)
Sunday–Friday · 09:00–19:00 NPT · WhatsApp on same number Write to a guide
Replies within one working day · usually the same day Office · Thamel
The Old Trekker's Building
Kaldhara, Thamel · Kathmandu 44600
Open for walk-ins Sun–Fri, 10:00–18:00. Tea is included. Kaldhara, Thamel · Kathmandu 44600
Emergency line (guests in country)
24/7 for travelling guests · answered by senior staff on rotation Europe
UK
guests in country
USA
New York
guests in country
The inquiry
Tell us where you are headed
A few honest sentences work better than a form. We read every one.
— or, if you'd rather, just email us directly —
Come find us
Thamel · the old street
Two flights up, above the Himalayan Java. Look for the wooden door with the small brass "H".
Sun–Fri · 10:00–18:00 NPT
Jyatha Marg, Thamel · Kathmandu
25 min from Tribhuvan Int'l Airport
Black tea, always. Sherpa coffee on request.